Legal

Privacy Policy

How we handle and protect your data.

Last updated: 12 November 2026

This privacy policy describes how Lightciel ("we", "us") collects, uses, and protects personal information when you visit lightciel.com or contact us about our services.

Who we are

Lightciel is a digital agency based at Mirpur, Dhaka, Bangladesh. You can reach us at info@lightciel.com or +880 1610-913444.

Information we collect

We may collect information you voluntarily provide, including:

Name, email, phone, and company details from contact, inquiry, audit, booking, checkout, or career forms
Newsletter subscription email addresses
Messages and project requirements you send us
Basic technical data such as IP address, browser type, and pages visited (via hosting and analytics tools, when enabled)

How we use your information

We use personal information to:

Respond to inquiries and provide quotes or consultations
Deliver contracted services and project communication
Process payments and send invoices when applicable
Send updates you requested (for example newsletter or project notices)
Improve our website, security, and service quality

Sharing

We do not sell your personal information. We may share data with trusted processors that help us operate (for example hosting, email delivery, payment providers) only as needed to provide the service. We may disclose information if required by law.

Retention

We keep personal information only as long as needed for the purposes above, legal obligations, or dispute resolution, then delete or anonymize it where practical.

Cookies

We use necessary cookies for core features such as secure admin/client login. Analytics cookies (Google Tag Manager / Google Analytics) load only if you choose "Accept analytics" on the cookie banner. You can change this anytime via Cookie settings in the website footer. Rejecting analytics does not block browsing the public site.

Your choices

You may request access, correction, or deletion of personal information we hold about you, or unsubscribe from marketing emails, by contacting info@lightciel.com. You can also withdraw analytics consent using Cookie settings in the footer.

Contact

Privacy questions: info@lightciel.com · Contact page · Impressum.

Information we collect

We may collect information you voluntarily provide, including:

Name, email, phone, and company details from contact, inquiry, audit, booking, checkout, or career forms

Newsletter subscription email addresses

Messages and project requirements you send us

Basic technical data such as IP address, browser type, and pages visited (via hosting and analytics tools, when enabled)

How we use your information

We use personal information to:

Respond to inquiries and provide quotes or consultations

Deliver contracted services and project communication

Process payments and send invoices when applicable

Send updates you requested (for example newsletter or project notices)

Improve our website, security, and service quality